Since your product is customised to your requirements, we do not accept returns/exchange.

Must required product opening video for claim without cut & pause

A product is only eligible for return under the following conditions-

1) A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation

2) If you identify a quality or a manufacturing defect on the received product.

3) If the product is received in a damaged condition.

However, if the product is wrongfully delivered (product doesn't match the item in the order confirmation) or if it has a genuine quality/manufacturing defect then we extend options for full refund or re-fulfilment of your orders!